Privacy Policy
This policy explains how Open Hands Club Homes ("we", "us") collects and uses personal data when you visit openhandsclub.sbs, contact our Dublin studio, or hire us for interior styling services. We operate as a design studio only and do not sell your information to third-party marketers.
Who we are
Data controller: Open Hands Club Homes, 28 South William Street, D02 EY96 Dublin, Ireland. Email: [email protected]. Phone: +353 1 555 8830.
Information we collect
When you email us, call, or submit an enquiry, we may process your name, email address, phone number, Dublin address, and details you choose to share about your home and pets. If you book a consultation, we also keep appointment dates, room measurements, and styling notes relevant to your commission.
Our website stores a cookie preference in your browser localStorage under the key openhandsclub_dub_zine_v1 when you click Accept or Decline on the banner. That value is not transmitted to our servers. See our Cookies page for detail.
How we use your data
- To respond to enquiries and schedule home visits across Dublin
- To prepare layouts, material specifications, and invoices for styling work
- To coordinate trades you have approved for installation
- To meet legal, tax, and accounting obligations in Ireland
Legal bases
We process enquiry and client data on the basis of contract performance, steps prior to entering a contract, legitimate interests in running our studio, and legal obligation where applicable under EU and Irish law.
Retention
Enquiry emails we delete or anonymise within twenty-four months if no project proceeds. Client project files are kept for seven years after final invoice to support warranty queries and tax records.
Sharing
We share data only with service providers who help us operate — for example email hosting, accounting software, or joinery partners you have asked us to involve. We do not transfer personal data outside the European Economic Area unless you request a supplier who requires it and appropriate safeguards exist.
Your rights
Under GDPR you may request access, correction, erasure, restriction, portability, or object to processing where applicable. Contact [email protected]. You may lodge a complaint with the Irish Data Protection Commission.
Security
We use password-protected devices and limit staff access to client files. No online system is perfectly secure; please avoid sending sensitive medical or payment card data by email.